Dongguan Longxingjian Intelligent Equipment Co., Ltd, Dongguan Longxingjian Intelligent Equipment Co., Ltd, our company was established in 2006-01-26. The company address is located in Room 102, Building 2, No. 3 Bajiaowo Chuangye Road, Wanjiang Street, Dongguan City, Guangdong Province. Longxingsheng machinery is a professional packaging machinery manufacturer with 15 years’ experience, we focus on Fully automatic rigid box making machine and rigid box related equipment such as grooving machine, corner pasting machine and positioning machine, our company vision of all time is to simplify box making, we apply our newest technology in building user- friendly machines, we simplify each step of setting in our equipment, just to provide stable and easy-operating machinery solutions to our users around the world.
Our after-sales service
1. Professional QC and QA team to ensure all products are qualified before shipment.
2. Transportation method: sea transportation
3. Warranty period: 1 year, damaged accessories will be replaced free of charge during the warranty period
4. Install the machine: We will arrange engineers to go to the customer's factory to install the automatic machine
5. Machine use: We will send instructions or videos
6. Machine inspection: We have a professional after-sales team to connect with customers to check problems with the machine. If necessary, we will arrange for engineers to inspect the machine remotely to find out the cause and solve it.
7. Contact person: Lyla: 0086-13829162915 Cora: 0086- 13826942085 Mia: 0086-13686086436
1.What is LXS company machine warranty?----1 year warranty including free machine parts replacement ( consumables are not included).
2.Does your machine with CE certificate?----Yes.We have CE ,ISO9001 .
3.What is the production time while placing order?---- Within 7-30 workdays.
4.Do you have stock product to sell?----Normally we do,it depends on which models you inquired .
5.What is your lead time?----Within 5-30 workdays ,we will arrange your order upon receiving your 30% deposit on order and ship out the machine before receiving your 70% remaining payment.
6.Can LXS company handle shipping for customers?----Yes.(Please provide us your requested sea port and we can check the shipping cost from logistic company and arrange shipping for you.
7.Does the packing strong?----Yes, of course! All of our export packing is with strong wooden case,all are confirm to export
packing standard.
8.How about after-sales service process?----When your machine has problem, just contact your sales and we will solve your problem ASAP.
9.Can your engineer come to us for installing the machine & handle problems?---Yes,we can.And it is free-cost for the installing & training for 7 work days,you just need to pay for the air tickets & accommodation for our engineer.
10.Are you a manufacturer?----Yes, we are a manufacturer with over 12 years professional experience .Welcome the exclusive agents in Europe/Asia/Africa/America to join us.
11.What is the minimum quantity for order?----1 set, we done business step by step with high quality products and excellent
services.
12.Do you inspect the finished products?----Yes, each step of production products will be inspection by our QC department and the running inspection video will be sent to to you for your verification before shipping.
13.What’s the payment term?---FOB/CIF terms,payment by T/T 30% in advance,70% balance before shipping.(It is negotiable)
If you have any inquiry, please don’t hesitate to contact us. We will reply you at the first time as we can.
Best and regards,
Longxingjian Intelligent Equipment Co.,Ltd
INSTALLATION SERVICES
Installation Services are available with all Our machines. We dispatch technician to customer's factory for installation and
preoperation of machines. ( Customers only need to pay the airfare and hotel )
2.Training Service
Our technician is available to your factory and offer training of how to use our machines. As well, you may send your technician to our company to learn how to operate machines.
FAQ
Q: How could I pay?
A1: We prefer T/T or L/C at sight. If you prefer other payment terms, please contact us freely.
Q2: What is your packing way? Can I have the customized package?
A2: We have the standard export package. For more details about the customized package, please contact us.
Q3: What is the delivery lead time?
A3: It depends on the order quantities. The mass production lead time is about 7-12 days after receipt of the deposit.
Q4: Are you a factory or a trading company?
A4: We are a factory. We provide all kinds of OEM/ODM services for clients around the world.
A5:In fact, we think that glue should not be a big problem, and the general impact has the following problems:
① First of all, the main problem should be the amount of glue applied.
② Secondly, printing and packaging manufacturers must pay attention to seasons and climate issues.
③ Pay attention to the curing time of the glue when applying the glue to the heaven and earth cover forming machine for production.
6. Are you a manufacturer?----Yes, we are a manufacturer with over 12 years professional experience .Welcome the exclusive agents in Europe/Asia/Africa/America to join us.
7. What is the minimum quantity for order?----1 set, we done business step by step with high quality products and excellent services.
8. Do you inspect the finished products?----Yes, each step of production products will be inspection by our QC department and the running inspection video will be sent to to you for your verification before shipping.
9. What's the payment term?---FOB/CIF terms,payment by T/T 30% in advance,70% balance before shipping.(It is negotiable)
